Frequently Asked Questions
Welcome to Rub-A-Dub Plumbing’s FAQ page! Here, we’ve compiled answers to some of the most common questions our customers ask. Whether you’re wondering about our services, the protection of your home during repairs, or the benefits of our maintenance plans, we’ve got you covered. We strive to provide top-notch plumbing services with a friendly touch, ensuring your experience is as smooth as possible. Take a look at our FAQs, and don’t hesitate to reach out if you need further assistance!
1. Do You Offer Residential and Commercial Services?
Yes, we do offer both residential and light commercial services.
2. Do You Offer 24/7 Emergency Services?
Yes, we offer 24/7 emergency services! We know that plumbing issues don’t always happen at convenient times, which is why our team is available around the clock. If you experience an emergency after hours, just give us a call and we’ll dispatch a technician as quickly as possible to get your home back to normal. Your comfort and safety are our top priorities!
https://rubadubplumbing.com/emergency-plumbing/
3. Are You Licensed and Insured?
Yes! Rub-A-Dub Plumbing is fully licensed and insured to give you complete peace of mind. When you choose us, you can trust that your home and investment are protected every step of the way.
4. Can I Trust Your Plumbers?
Absolutely! Every plumber we hire is carefully selected, background-checked, and drug-tested for your peace of mind. Our technicians also undergo continuous training to ensure they are prepared for any plumbing challenge.
5. What Steps Do You Take to Protect My Home During Repairs?
We take great care to contain water leaks, protect your floors and carpets, and clean up thoroughly after the job is done. Our goal is to minimize disruption and leave your home as clean as we found it.
6. Do You Provide Any Guarantees or Warranties On Your Work?
Yes! Our work is guaranteed, and we use high-quality parts and equipment that come with warranties for your peace of mind.
7. Do You Offer Maintenance Plans?
Yes! We have a maintenance plan, our Rub-A-Dub Club (RAD Club). Members get to enjoy a number of benefits, including 10% off all services, priority service, exclusive specials, and more!
8. What Areas Do You Serve?
We proudly provide plumbing repairs and services to Tyler, Lindale, Longview, Athens, Cedar Creek Lake, and the surrounding areas in Smith County, Texas. https://rubadubplumbing.com/service-area-2/
9. What Should I Watch For When Hiring a Plumber?
Be cautious of plumbers offering prices that seem too good to be true. Many unlicensed or unqualified contractors may not provide guaranteed services or back their work with warranties. Rub-A-Dub Plumbing sends only licensed, certified, and trained professionals to your home.
10. Why is Your Branding Centered Around a Blue Rubber Duck?
We chose “Rub-A-Dub Plumbing” to reflect our “squeaky-clean” service and to bring a smile to our customers’ faces during stressful situations. Our yellow trucks and blue rubber duck make us easy to remember!