Answers to Common Plumbing Questions from Homeowners
Welcome to Rub-A-Dub Plumbing’s FAQ! Here, we answer common questions about our services, emergency response, maintenance plans, and how we protect your home. Our goal is to make your plumbing experience stress-free and reliable. Can’t find what you need? Contact us anytime!
1. Do You Offer Residential and Commercial Services?
Yes! Rub-A-Dub Plumbing provides expert plumbing services for both homes and light commercial properties in Tyler and surrounding areas. From small repairs to larger projects, our licensed plumbers are ready to help.
2. Do You Offer 24/7 Emergency Services?
Absolutely! Plumbing emergencies don’t wait for business hours. Call our emergency plumbers anytime, and we’ll dispatch a technician quickly to fix leaks, clogs, or other urgent plumbing issues – keeping your home safe and comfortable.
3. Are You Licensed and Insured?
Yes! Rub-A-Dub Plumbing is fully licensed and insured in Texas. Hiring licensed plumbers protects your home and ensures every job meets industry standards.
4. Can I Trust Your Plumbers?
Yes! Every Rub-A-Dub plumber is background-checked, drug-tested, and continuously trained. Our team is prepared to handle any plumbing challenge with professionalism and care.
5. What Steps Do You Take to Protect My Home During Repairs?
We take every precaution to protect your floors, carpets, and belongings. Our technicians contain water leaks, minimize disruption, and clean up thoroughly – leaving your home as clean as we found it.
6. Do You Provide Any Guarantees or Warranties On Your Work?
Yes! All Rub-A-Dub Plumbing work is guaranteed. We use high-quality parts with manufacturer warranties so you can have peace of mind on every repair or installation.
7. Do You Offer Maintenance Plans?
Yes! Join our Rub-A-Dub Club (RAD Club), our exclusive plumbing maintenance plan. Members enjoy 10% off services, priority scheduling, exclusive specials, and preventative maintenance to keep your plumbing running smoothly.
8. What Areas Do You Serve?
We proudly provide plumbing repairs and services to Tyler, Lindale, Longview, Athens, Cedar Creek Lake, and the surrounding areas in Smith County, Texas. See our full service area here.
9. What Should I Watch For When Hiring a Plumber?
Be cautious of plumbers offering prices that seem too good to be true. Many unlicensed or unqualified contractors may not provide guaranteed services or back their work with warranties. Rub-A-Dub Plumbing sends only licensed, certified, and trained professionals to your home.
10. Why is Your Branding Centered Around a Blue Rubber Duck?
We chose “Rub-A-Dub Plumbing” to reflect our “squeaky-clean” service and to bring a smile to our customers’ faces during stressful situations. Our yellow trucks and blue rubber duck make us easy to remember!